"I was like you got to be freaking kidding me," said Govan, 25. "I was so mad I couldn't even cuss."In another case, Peoples' Energy customer Jeffery Barnes started getting letters addressed to "Jeffery Scrotum Bag Barnes."
Govan said the only thing she did to Comcast employees that might be considered rude came after a few dozen calls when she felt she was treated shabbily. "I did tell them, 'You know what, it has to be a qualification to work for your company that you have to be rude,'" she said.
"I had no bad words at all. I guess the earliest letter is dated in May and from then on up until now my name has been listed as Jeffery Scrotum Bag Barnes and I have no idea why."
Barnes said he received an apologetic call from a company official. He also has contacted an attorney to determine if he can take legal action.