Customers can be very creative but sometimes the events are so far fetched they must be true as in the case of a lady phoning in Birmingham for replacement keys after a "magpie swooped down and stole them off the car roof." Luckily Alamo staff went the extra mile - and delivered the lady some new keys.
Strangest reasons for damage:
A customer in Bristol said: "I hit a cow crossing the road."
"I didnt see the wall until Id reversed into it," offered a customer in Oxford.
"A pheasant came out of nowhere and got stuck in the grill" was the reason given by another customer in Edinburgh .
"I just woke up one morning and it was there" was the explanation given by a man in Newcastle who returned a car with caved in wings, doors and wheel arch.
Unusual Reasons for returning a car late:
"I was running late for the plane."
One customer got lost for 6 hours driving around Leeds - she called the branch in tears several times and eventually a member of staff went out to collect her.
"I didnt realise it had to be back."
Surprising items left in the car:
False teeth Black leather whip A false leg A cat in the engine G-string in the sun visor Wedding dress.